FAQ

What should I do if I notice condensation under the crystal?

As condensation under the crystal could cause damage to your timpepiece, please take it to an official Carl F. Bucherer Service Center immediately. General information: the water resistance may decrease after a period of time, for example due to the ageing of the gaskets or due to an accidental (mechanical) impact against one of the components, which is responsible for the water-resistance (such as the crown, pusher or the crystal). As listed in our maintenance instructions, we recommend checking the water-resistance once a year in one of our Carl F. Bucherer certified Service Centers. This check can help to prevent unexpected and avoidable functionality problems, which could damage your Carl F. Bucherer timepiece and could possibly lead to cost intensive measures.

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